FREQUENTLY ASKED QUESTIONS
Browse through our products catalogue and select what strain you are interested in getting by adding to cart. Proceed to checkout and fill in the required shipping details. Select your preferred payment method and wait for instructions via email or text which we will send to you for payments. All Orders will only be processed and shipped after we receive payment confirmation.
Yes, we know how important it is to send Moonrock and all related cannabis products safely and discreetly without raising suspicion. That’s why orders are vacuum sealed before placed in a padded brown envelope in which there is no sign of the content. This way, security, and discretion are guaranteed.
Yes we offer discounts and specials for all bulk orders. Do not hesitate to apply for a coupon code before placing your bulk orders to get special discounts. We also offer discounts for crypto payments.
In such a case please contact us immediately via phone or email so we get the correct address before shipping your order.
Please contact us if your package doesn’t arrive so we can try to rectify the issue.
We offer refunds for all undelivered packages if and only if the issue comes from our side. Please let us know if you have any complications so we can begin the refund process.
Immediately we confirm your payments and we register your order for deliveries, you will get a confirmation email with the tracking number in it so you can track the shipment of the package till it gets delivered.
After we receive confirmation of the payment, we always endeavor to ship out all orders within the same day of receipt. Orders placed after 5pm California time will be shipped out the next day.
Firstly, we offer overnight shipment within the US for special orders. The random shipment takes 2 to 3days and deliveries to countries out of the USA will depend on the final destination.
No you don’t need a medical card to buy our products. Feel free to place your orders as we sell to all stoners.
We only accept the following payment methods; zelle, apple pay, western union, bitcoin (all cryptocurrencies)